Although we pride ourselves in the fact that our jewelry is made with the upmost quality and detail, we offer a one year warranty which is included with every purchase. If an item becomes damaged during this time frame, the customer will fill out and submit the 1-Year Warranty form via email. Our team of experts will review the cause of damage and the attached picture of the item. We will then determine if the damaged piece qualifies under the one year warranty. Depending on the case, charges may apply. We do not apply warranty under lost or stolen merchandise.